Refund policy

Return We have a 30-day return policy, which means you have up to 30 days after receiving your PAGODE watch to request a return. To be eligible for a return, your PAGODE watch must be in the same condition you received it, unworn or with tags, and in its original packaging. You will also need proof of purchase. To begin a return, you can contact us at service@pagode-watch.com. If your return is accepted, please use the return shipping label you received with the shipment and follow the instructions. We will cover the cost of any return accepted by us. Items returned to us without first requesting a return will not be accepted. You may contact us at any time at service@pagode-watch.com with any return questions. Damages and problems Please inspect the PAGODE watch upon receipt and contact us immediately if the watch is defective or damaged so we can assess and correct the problem. Refunds We will notify you once we have received and inspected your return and let you know whether or not the refund has been approved. If the refund is approved, it will be automatically refunded to your original payment method. Please keep in mind that it may take some time for your bank or credit card company to process and post the refund as well. Translated with www.DeepL.com/Translator (free version)